|
"If you fail to plan, you plan to
fail!"
When
it comes to running
any
business,
a
successful business develops
AND
implements a
strategic plan:
Is your organization
doing
the right things?
How well are they being done?
Is world-class performance important, and if so, are you on the right track?
What is Strategic Planning?
Strategic planning -
Is an
ongoing process,
Carries an intense customer focus, and
Drives decisions and actions.
With an effective strategic
planning process, employees at all levels
of your company can
articulate -
> the Company's mission,
> its vision for the future,
> its values, and
>
its overall strategic direction.
The strategic planning process is closely coupled to the company's management
operating system. This helps ensure that the company's goals have been
communicated to all levels of the organization.
Similarly, results compared to the plan are gathered and communicated through the
organization. If the results fall short of (or exceed) expectations,
cross-functional processes exist to apply corrective action by identifying and
addressing the
root cause.
What are SMART goals?
An effective strategic plan
focuses on the organization's key goals and business processes.
For the plan to be effective, these goals must be
SMART:
| |
Specific |
Quantity, quality, and time are defined,
related and communicated to employees. |
| |
Measurable |
Each
goal has a unit of measure
that can be easily gathered and measured. |
| |
Agreed |
Goals must be agreed to. A person's or team's lack of buy-in will result
in failure! |
| |
Realistic |
Goals must be reasonably achievable. Management must be supportive and
involved. |
| |
Trackable |
We
must be able to follow up and
report on the results on a scheduled basis. |
Do you know the hidden benefit?
The most important, often misunderstood and
overlooked benefit of a strategic plan is the planning process - the discussion and
agreement that takes place between all the stakeholders in formulating the plan
and the organization's goals. Not only does this help
focus
everyone's
attention on the
company's required direction, but it also helps
align and coordinate
everyone's
efforts and use of their time with the company's required direction.
Is your organization maximizing
the value of its strategic planning process?
Maybe you are not sure.
How can you tell when it
is time to rethink, regroup and develop a new strategic plan?
Answers to the following questions could help
you assess your
company's opportunities for improvement:
How old is your strategic plan?
If your plan is more than
five years
old,
you should be considering the need for an
updated or possibly
a
new plan.
A strategic plan that was
leading edge several years ago probably
no longer meets your company's needs, especially in view of the evolution of
national and world economics.
How often
does
your
organization refer to it's
strategic plan?
If the answer is rarely or never, the plan
has probably
outlived its usefulness.
Alternatively, the value of the strategic plan or its correct implementation, may not
be fully understood throughout the whole organization.
How many of the strategic
plan's goals have been achieved?
If no goals
have been
accomplished,
possibly the goals
were
unrealistic or
your
people
were
not committed to
achieving
them.
A new plan is required.
If everyone in your
company understands and
is actively involved in meeting the goals,
that's a sign that things are
working as they should and you might not need a new plan at this time.
However, if some of the goals have not been
achieved as planned or on-time, the reasons need to be identified and perhaps
the plan needs to be adjusted.
If all
the goals
have been accomplished
and as planned,
congratulations are in order.
But, customer needs and expectation change and
often, they change very quickly. Perhaps
it is
time to identify new
goals.
This also means that it's time to have another look at the
strategic
plan.
Who was involved in creating your strategic plan?
Did
senior management
create the plan in isolation, or did
they consult with employees, suppliers,
clients
or
other stakeholders? If it was a solo effort, it might be wise to
consider
input from a broader base.
Are
your company's management operating system and strategic plan linked together?
If they are not, then chances are that your
company is missing significant opportunities for performance improvement in
the 20 to 30% range, caused by the lack of crucial information and processes
that are necessary to take swift and corrective actions.
What's the Next Step?
Before
you begin creating your next
strategic plan, be sure that
all the stakeholders are
committed to the process. Communicate
effectively to assure that
they understand the purpose, benefits and role that
the strategic plan will play in the day-to-day operations of your organization. Your organization
could be missing out on significant opportunities for performance improvements,
if strategic planning is either:
A. Nonexistent or is totally
removed from the ongoing operation of the business,
B. Done infrequently, but provides
some general indication and direction as to how the business is run,
C. Somewhat formal process,
performed by line executives and managers, at least once per year, or
D. You are not sure if your
management operating system is optimized to
> meet your company's needs, and
> deliver the most value.
FarLook can show your people how to improve your strategic planning process.
|