If your company has
the workload of 12 people, but a staff of only 10,
you may be running up against the "law of diminishing returns."
"The truth is that people can only handle so
much workload, so many hours, so much stress," advises Dr. Ross Lawford, a
lifestyle coach who specializes in helping individuals adopt healthier, more
meaningful lives. He is the author of The Quest for Authentic Power:
Getting Past Manipulation, Control and Self-Limiting Beliefs.
"I really don't think it's the number of
employees that is significant, it's how much individually and collectively
they can produce," he continues. "As employees take on more and
more responsibility — above what they can handle in terms of workload — their
productivity is reduced."
The bottom line? Lawford minces no words:
"The harder you crack the whip, the harder you push, the less likely the work
is to get done."
"If you are purposely keeping the numbers of
employees small and hoping to push your workers into higher and higher
standards and volumes of work, you're creating a false economy within your
organization."
QUESTION:
How much of your employees' time (or workload) adds value to your customers?
Or, increases profitability?
ANSWER:
It is difficult to know the answer unless your organization has mapped and
analyzed its
business processes. This
shines a
light onto
those activities or use of resources that add little or no value to your
business
or
customers, and creates business waste.
FarLook ™ can show your people how to remove this waste.
* Courtesy of BellZinc.ca, Bev Cline